Privacy Policy

Last updated: July 2026 (v2-2026-07)

1. What we collect

We collect your phone number, email, name, city, date of birth, and profile details you provide (job role, experience, salary expectation, dishes, photos, and voice notes). For restaurants, we collect business details and job postings.

2. How we use it

Your information is used to match workers with jobs, show your profile to potential employers or applicants, verify your identity, and send you relevant updates. Your contact number is shared with an employer only after you apply and they shortlist you.

3. How we use information to improve our services and technology

We use the information you enter — including the dishes you list, your role, corrections you make, and text or voice inputs, even when they are misspelled, incomplete, or later changed — to operate the service, to better understand Indian kitchen roles, dishes, and languages, and to improve how our automated systems read and match what you enter. We may also use this information to develop and improve our own technology and models that help match workers with restaurants. When we use information to train or improve these models, we first remove or de-identify details that directly identify you, so that the data used for training does not identify you or any individual user. We do not sell your personal information, and we do not use information that identifies you to train models shared outside Kitchen Staff.

3a. Training our models on how the app is used

In addition to the information you enter, we may use information about how you use Kitchen Staff — the actions you take, features you use, the paths you follow through the app, and patterns in that usage — to develop and train our own artificial-intelligence models intended to improve matching, recommendations, and the service. By agreeing to this Privacy Policy you consent to this use. When we use information for model training, we de-identify it — we remove details that directly identify you — so that the training data does not identify you or any individual user. You can stop this use at any time by deleting your account, after which we will not use your future activity for model training. We do not sell your personal information.

4. Usage and analytics information

We automatically collect information about how the app is used — screens opened, options tapped, time spent, navigation and scrolling, device type, and city-level location — to fix problems and improve the experience. We may record app sessions in a form that lets us see how the app was used so we can find and fix confusing or broken parts. We use trusted third-party analytics tools that process this information on our behalf.

5. Voice notes and photos

If you send voice notes, these may be converted to text and stored to improve our understanding of spoken inputs. Photos you provide are used to create your profile and visiting card.

6. Review to operate and improve the service

Our team may review or record inputs, chats, and voice notes to operate and improve the service, provide support, resolve issues, and meet legal requirements. Access to information that identifies you is limited to these purposes.

7. Consent under DPDP

In line with India's Digital Personal Data Protection Act, 2023, we collect and process your data only with your consent, given when you create your account and agree to this Privacy Policy and our Terms. We record the date and version of the policy you agreed to. You may withdraw consent by deleting your account at any time.

8. Who can see your data

Your public profile (name, role, experience, city, photo) is visible to registered restaurants. Your phone number stays private until a hiring interaction begins. We never sell your personal data to third parties.

Aapka sarvajnik profile page (naam, bhumika, vyanjan, anubhav, shahar aur photo — kabhi aapka phone number ya email nahi) ko sarvajnik roop se dikhaya ja sakta hai aur Google jaise search engine dwara index kiya ja sakta hai, taki restaurant aapko dhundh sakein. Aap ise kisi bhi samay apne profile page se band kar sakte hain ('Meri profile Google par dikhao').

9. Payments

Payments for job-post credits and subscriptions are processed securely by Razorpay, our payment partner. We do not store your card, UPI, or bank details — these are handled directly by Razorpay under their own privacy policy and PCI-DSS security standards. We only store a record of your transaction (amount, plan, date, and payment status) for billing and support.

10. WhatsApp & notifications

If you are a worker who signs up via WhatsApp, we use the WhatsApp Business platform (provided by Meta) to send you job-related notifications such as invitations, shortlisting, and hiring updates, and to provide help and support. We send these only in connection with your use of Kitchen Staff. Restaurants receive notifications by email. You can stop WhatsApp messages at any time by contacting us.

11. Data storage & security

Your data is stored on secure servers. Photos are held on encrypted cloud storage. Passwords are stored in hashed form and can never be read by anyone, including us.

12. Your rights

You can view and edit your profile at any time, and delete your account to remove your data from active use. Under the DPDP Act you may request access to your data, correction of it, or its erasure, and you may raise a grievance about how it is used. To make any such request, email support@kitchenstaff.in.

13. Grievance Officer & Contact

For any privacy concern or data-rights request, contact our Grievance Officer, Daxit Jain, at support@kitchenstaff.in. We will respond within the timelines required by law.